Effective Date: 1st Jan 2025
Welcome to JKPLUS Hardware. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase our electronic locks, security cameras, and related products.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
When you place an order, create an account, or contact us, we may collect:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Payment information (processed securely via third-party payment providers)
b. Device & Technical Information
When you visit our website:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent
- Cookies and similar tracking technologies
c. Product-Related Data
For electronic locks and cameras:
- Product model and serial number
- Warranty and support information
- Diagnostic or usage data (only if you contact support or enable it voluntarily)
Important: We do not access, store, or monitor live camera feeds or private video recordings unless explicitly required for technical support and with your consent.
2. How We Use Your Information
We use your information to:
- Process orders and payments
- Deliver products and services
- Provide customer support and technical assistance
- Manage warranties and returns
- Improve our website, products, and services
- Send order updates, invoices, and important notifications
- Send marketing emails (only if you opt in)
3. Sharing of Information
We do not sell or rent your personal information.
We may share information only with:
- Payment processors (for secure transactions)
- Shipping and logistics partners
- IT and website hosting providers
- Legal or regulatory authorities if required by law
All third parties are required to protect your data and use it only for authorized purposes.
4. Data Security
We take reasonable technical and organizational measures to protect your information, including:
- Secure servers and encrypted connections (SSL)
- Restricted access to personal data
- Trusted payment gateways
However, no online system is 100% secure, and we cannot guarantee absolute security.
5. Cookies & Tracking Technologies
We use cookies to:
- Improve website functionality
- Analyze traffic and usage
- Remember user preferences
You can disable cookies through your browser settings, but some features may not function properly.
6. Camera & Surveillance Products Disclaimer
Our security cameras and electronic locks are intended for lawful use only. Customers are responsible for:
- Complying with local surveillance and privacy laws
- Informing individuals where required by law
- Using products ethically and legally
We are not responsible for misuse of our products.
7. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent for marketing communications
To exercise your rights, contact us at jkplustools@gmail.com.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
9. Children’s Privacy
Our website and products are not intended for individuals under the age of 18. We do not knowingly collect data from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Company Name: Amita Traders
Email: jkplustools@gmail.com
Phone: +91 7982821864
Address: Loni Road, Shahdara, Delhi-110032